Privacy Policy
Expert team committed to helping with hope
AHSNigeria respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we collect, why we collect it, how we use it and the steps we take to protect it.
1. Who We Are
AHSNigeria is a Nigerian healthcare organisation providing health information, education and access to professional health guidance.
For the purposes of applicable data protection legislation, AHSNigeria is responsible for the personal information collected through this website.
2. Information We Collect
Depending on how you use AHSNigeria, we may collect information such as:
- Your name
- Email address
- Age
- Gender
- Location
- Information you provide when contacting us
- Information you provide when asking a healthcare professional a question
- Information relating to your health concern where you voluntarily provide it
3. Health Information
4. Why We Use Your Information
We collect and use personal information for purposes including:
- Responding to your enquiries
- Providing health guidance through our Ask a Health Professional service
- Connecting your question with an appropriate healthcare professional
- Communicating with you about your enquiry
- Improving the quality and operation of AHSNigeria
- Protecting the security and integrity of our website
- Meeting applicable legal, regulatory or professional obligations.
We will not use health information submitted for professional guidance for advertising or unrelated marketing purposes.
5. Confidentiality and Sharing of Information
We take the confidentiality of your information seriously.
We will not sell your personal information or share it with third parties for advertising or marketing purposes.
Where necessary to provide the service, information you submit through the Ask a Health.
Professional service may be accessed by an appropriately qualified member of the AHSNigeria professional team for the purpose of reviewing and responding to your question.
We may also use trusted service providers, such as website hosting, email or technical service providers, where necessary to operate the website and provide our services. Where such providers process personal information on our behalf, appropriate safeguards should be in place.
We will only disclose personal information where there is a legitimate and lawful reason to do so, including where required by law or where necessary to protect someone’s vital interests.
6. How We Protect Your Information
AHSNigeria takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to information should be limited to people who need it for legitimate AHSNigeria purposes.
Because no online system can be guaranteed to be completely secure, we cannot guarantee absolute security of information transmitted over the internet.
7. How Long We Keep Your Information
We aim to retain personal information only for as long as it is reasonably necessary for the
purpose for which it was collected.
Information submitted through the Ask a Health Professional service is intended to be used for
the purpose of reviewing the question and providing health guidance and should not be retained
longer than necessary for that purpose, subject to any legal, regulatory or professional
obligations that may require information to be retained.
Our actual retention periods will depend on the nature of the information and how the service is
operated.
8. Cookies and Website Analytics
AHSNigeria may use cookies and similar technologies to ensure that the website functions properly and to understand how visitors use the website.
Where analytics or other non-essential technologies are used, we will provide appropriate information and, where required, obtain consent before using them.
You can also manage cookies through your browser settings.
9. Your Rights
Subject to applicable law, you may have rights relating to the personal information we hold
about you, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information in appropriate circumstances
- Withdraw consent where processing is based on consent
- Object to certain processing
- Request restriction of processing in certain circumstances
- Make a complaint regarding the handling of your personal information
Requests concerning your personal information can be made by contacting us at:
Email: contact@ahsnigeria.com
The Nigeria Data Protection Act provides data-subject rights including access, rectification, erasure and other protections.
10. Children's Privacy
AHSNigeria may publish health information relevant to children and young people.
However, individuals should not submit another person’s personal or health information through our services without appropriate authority or consent.
Where a service involves the collection of information from children, we will apply appropriate safeguards in accordance with applicable data protection requirements
11. Links to Other Websites
Our website may contain links to external websites or resources.
AHSNigeria is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policy of any website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data protection practices.
When we make significant changes, we will update the date shown at the top of this policy
13. Contact Us
If you have questions about this Privacy Policy or how AHSNigeria handles personal
information, please contact us.
AHSNigeria
Email: contact@ahsnigeria.com
Our Commitment to Your Privacy
AHSNigeria is committed to treating personal and health information with care, confidentiality and respect.
We collect information for defined purposes, use it responsibly and take appropriate steps to protect it.
Your health information is personal. We treat it that way.
